OUR STORES

VISIT OUR NEW
STORE IN SHAN XI YU LIN

Building 3, West Gate of

ManhattanResidential

Quarter, Xingda Road

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! The Panda Ointment you receive will be identical to the product shown in the images. We ensure all product photos accurately represent the actual item.

Where can I view my sales receipt?

You can access your sales receipt by logging into your account and visiting the "Order History" section. A detailed receipt will also be sent to your email immediately after purchase.

How can I return an item?

We offer a hassle-free return process! If you need to return Panda Ointment, please contact our support team within [number of days] days of delivery, and we’ll gladly assist you with the return steps.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items like Panda Ointment. For updates on restocking dates, you may subscribe to notifications on the product page or follow our social media channels.

Where can I ship my order?

We ship Panda Ointment to multiple regions worldwide. During checkout, you can enter your address to confirm availability. For a full list of shipping destinations, visit our "Shipping Policy" page.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Follow Our Social Channels